Privacy policy
Last updated 13 November 2026
DataMatched compares two databases without either side handing its file over. This policy explains what personal data we collect through datamatched.com and the DataMatched service, why, and the choices you have.
Who we are
DataMatched provides secure data matching through datamatched.com and the DataMatched service. DataMatched is a platform of Condrel Technologies LLC, which is the controller of the personal data described in this policy. Contact us at help@datamatched.com.
The most important point: your file stays with you
What we collect, why, and our lawful basis
| What | Why we use it | Lawful basis |
|---|---|---|
| Enquiries: your name, email address and anything you write to us. | To reply to you and arrange early access or a pilot. | Steps you ask for before a contract; our legitimate interest in answering business enquiries. |
| Match results: a report number, the number of rows checked, how many people in the selection your file already holds, the selection itself, and a client name if an agency chooses to enter one. | To give you your report and supply the right records if you order. | Contract; legitimate interests. |
| Held-record note: which of our own records your file already holds. | To leave those people out of your order. Deleted automatically after 30 days. | Contract; legitimate interests. |
| Check links: who a link was sent by, when it was used and the result. | So the result reaches the person who sent the link, and each link can only be used once. | Legitimate interests. |
| Accounts: DataMatched is used through a ProspectCount account. | Sign-in, orders and payments are covered by the ProspectCount privacy policy. | Contract. |
| Technical data: IP address, browser type, pages requested and times. | To run, protect and fix the website and service. | Legitimate interest in running a secure service. |
The demo at datamatched.com/demo uses made-up records and sends nothing to us.
Who we share it with
We do not sell personal data. We share it only with service providers who help us run DataMatched and who may use it only on our instructions:
| Provider | What they do for us |
|---|---|
| Our UK servers | The matching service and its records are held on our own servers in the UK. |
| Cloudflare | Delivers and protects the matching service (encryption, blocking attacks). |
| Vercel | Hosts the datamatched.com website. |
| Google Fonts | Supplies the typeface used on our pages. Your browser fetches it from Google, which sees your IP address. |
We may also share data if the law requires it, to protect our rights, or with professional advisers.
Transfers outside the UK
Some of these providers are based in, or may process data in, the United States. Where that happens we rely on UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework, where the provider is certified) or on the UK International Data Transfer Agreement or Addendum.
How long we keep it
| Data | How long |
|---|---|
| Enquiries that don't lead to an account | 2 years |
| Held-record note | 30 days |
| Match reports (numbers only) | While the account is open, then 2 years |
| Check-link records | While the account is open, then 2 years |
| Technical server logs | Up to 90 days |
How we keep it safe
DataMatched is built to ISO 27001 and SOC 2 standards. See the Security section of our website for straight answers to the questions we'd ask.
Your rights
Under UK data protection law you can ask us to:
- see the personal data we hold about you and get a copy of it;
- correct anything that is wrong or incomplete;
- delete your data, where we no longer have a good reason to keep it;
- restrict how we use it while a concern is looked into;
- object to us using it on the basis of our legitimate interests (you can always object to direct marketing, and we will stop);
- move data you gave us to another provider (data portability);
- withdraw consent at any time, where we rely on consent.
To make a request, email help@datamatched.com. It is free, and we will reply within one month. We may need to confirm who you are first.
Complaints
If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint or 0303 123 1113.
Changes to this policy
We will update this page if what we do changes. The date at the top shows when it was last changed.
Our cookie policy explains the cookies we use.